- Age Restrictions:
- All users are expected to adhere to age restrictions, including:
- No one under the age of 6 is allowed at the arcade.
- Certain games require different age and maturity levels.
- Code of Conduct:
- All users are expected to adhere to a code of conduct that includes:
- Respecting other players, staff, and property.
- Not engaging in disruptive, offensive, or disrespectful behavior.
- No smoking/vaping, drinking (alcoholic/non-alcoholic) nor eating.
- Place belongings in the designated area.
- Abiding by the instructions provided by Multiverse Games staff.
- Hygiene and Sanitation:
- Users are required to follow hygiene and sanitization procedures, including:
- Sanitization of hands before and after VR sessions.
- Ensuring hands are thoroughly dried.
- Safety Guidelines:
- Users must adhere to VR equipment and play area safety guidelines, including:
- Avoiding collisions with other users and objects.
- Not running or engaging in physically dangerous behavior during VR sessions.
- Privacy Policy:
- Communicate your privacy policy to users regarding the collection and use of their personal data during VR sessions.
- Booking and Cancellation Policies:
- Users are expected to follow booking and cancellation policies, including:
- Respecting scheduling (15 minute intervals) and cancellations (after 5 minutes) procedures to ensure a fair booking process.
- Equipment Use:
- Specify how VR equipment should be used, adjusted, and maintained during sessions. Provide guidance on proper handling and care of equipment.
- Motion Sickness Awareness:
- Users are encouraged to be aware of the potential for motion sickness and to take breaks (10-15 minutes after 30 minutes of continuous play-time) or use comfort settings as needed.
- Compliance with Staff Instructions:
- Users are required to follow instructions given by Multiverse Games staff to ensure their safety and the smooth operation of VR sessions.
- Reporting Issues:
- Users are encouraged to report technical issues, discomfort, or concerns promptly to staff for timely resolution.
- Use of Personal Items:
- Users should secure personal belongings in designated areas and refrain from bringing food or drinks into the VR play area to prevent accidents or equipment damage.
- Liability Waiver:
- Users are required to sign a liability waiver that releases Multiverse Games from certain legal liabilities associated with the roller coaster experience.
- Users under the age of 18 will require an adult/guardian to sign a liability waiver that releases Multiverse Games from certain legal liabilities associated with the roller coaster experience.
- Emergency Procedures:
- Users must adhere to procedures for handling emergencies, including equipment malfunctions, user discomfort, or accidents, and must follow staff instructions.
- Conduct During VR Sessions:
- Users must refrain from running, jumping, or engaging in any physically dangerous behavior during VR sessions to prevent accidents or collisions.
- Compliance with Health Regulations:
- Users are expected to follow all health regulations or guidelines in place, especially during health crises or pandemics.
- Enforcement and Consequences:
- Users should be aware of the consequences of violating these rules and regulations, which may include expulsion from the facility, forfeiture of fees, or legal action in case of serious violations.